Help

Help

  • Tickets bought at www.autobusubilietai.lt are digital. This means that if you choose and pay your ticket correctly, you will be able to print it yourself or download it to your smartphone. There are common rules for tickets purchased on the Internet: you can choose the type of ticket yourself according to the applicable privileges, change the departure date and return the ticket.
  • The number of bus seats is constantly changing, so the payment procedure is limited to 30 minutes.
  • A bargain ticket can be used by a passenger with a relevant license or other document authorizing to travel with bus at a preferential price. It is not allowed to pay a price difference to a ticket to the full value, which was purchased at a reduced price.
  • The paid ticket is automatically included in the bus passengers list and is provided to the bus staff. Only the ticket which is on the bus passengers list allows ticket holder to travel.

F.A.Q.

  • How can I return tickets?

    Tickets purchased in an e-shop can only be returned electronically, by connecting to your ticket area.

    Is this answer helped you?
  • Where should I contact if I have any problems or need information?
    You can contact us by e-mail info@autobusubilietai.lt for any problems or information you may have.
    Is this answer helped you?
  • Is travelling with luggage on the bus allowed?

    Every passenger has the right to carry, free of charge, a unit of hand luggage, which does not exceed the size of 60 x 40 x 20 cm or whose total dimension does not exceed 120 cm.

    In the luggage compartment of a vehicle, one piece of luggage, the size of which does not exceed 100 x 50 x 30 cm or whose total size does not exceed 180 cm, can be carried for a fee. A passenger or a luggage unit of a dimension other than these dimensions may only be carried if the passengers remain in the trunk when the passenger is occupied.

    Is this answer helped you?
  • How can I connect to tickets that I've already bought?

    In the main menu bar, click the login link at the top of the site and enter your user name and password in the box that appears. If you bought tickets as an unregistered user, use e-mail to manage tickets.

    Is this answer helped you?
  • Where do I pick up my tickets?

    There is no need to take tickets since you bought it online. You need to print it yourself. You can do it right away by purchasing tickets or also later: log in to your tickets and select the tickets you want to print, click the Print tickets button.

    Is this answer helped you?
  • If I forgot my password?

    Click on Forgot Password link, which is below to the login form.

    Is this answer helped you?
  • Where can I find the contract for buying tickets at the e-shop www.autobusubilietai.lt?

    test.

    Is this answer helped you?
  • How can I change the time/date of my trip?

    If you want to change time and date of your trip please write as an email info@autobusubilietai.lt and we will change it for you. 

    Is this answer helped you?